Client Information

We require you to arrive 10 minutes before your treatment time so that we can complete your consultation prior to your treatment.

Late arrival for any appointment may reduce treatment time.

A cancellation fee of 50% will be incurred unless 24 hours notice is given. This also applies to no shows.

We may require pre payment to secure a booking.

Please be advised that on some occassions it is not possible to treat clients who have been unwell or have been diagnosed with a medical condition. We may need to ask for a doctors note before we can carry out certain treatments.

If you are pregnant massage cannot be administered in the 1st trimester or after 38 weeks and amendments will be made to all other treatments during the pregnancy.

Anyone age 16 and under must be accompanied by a parent.

A patch test is required 24-48 hrs prior to any tinting or lash lifting treatment.

If you have sensitive skin or are concerned with trying a new treatment a patch test prior to the treatment is always recomended.

Prior to a St Tropez Spray Tan please make yourself aware of the pre and post advice available on the spray tanning treatment page.

Sandals are required to wear home after a pedicure to avoid spoiling nail paint.

Avoid hot showers, baths, exercise, heated treatments and products on the treated area for 24 hours following waxing.

Gift Vouchers are available to buy either monetary value or for specific treatments. Call in the shop or we can take payment over the phone and post out, we just charge for the 1st class stamp, alternatively we can email you a voucher for no extra charge.